Wednesday, November 3, 2010
Saturday, October 23, 2010
|There's supposed to be a bolt there.|
|You can see the brake "boss" pulling through the bottom of the frame.|
Monday, August 9, 2010
The first was a few months ago. Customer dropped his front wheel off of a curb and the bike sheers in half. There was no damage to the wheels, fork or any other components.
The one pictured here collapsed when the customer ran into a curb. He hit the curb hard enough to put a good, solid dent in the front wheel, but still not what I would say enough to do this to a frame.
Monday, June 14, 2010
To all of you out there...
The trails in Washington County are under review. This means we could lose trails or, if we are motivated and organized, we could possibly gain some new areas and create some new legal trails. If you have ever ridden the Goose, Little Creek, the Bear Claw Poppy, Santa Clara River Reserve, or plan to ride them in the future, then now is the time to act.
Attached is a flyer from the Dixie Mountain Bike Trails Association which is working hard to make sure that we don't lose any trails and also to move forward in maintaining our current system as well as hopefully creating new trails in the future.
If you can, attend at least one of the open houses this coming week. And if you can't then send an email. All the info is in the attached flyer.
Ride more. Out.
Monday, May 31, 2010
Once I finished the build, I promptly carried the bike up the stairs to his office where she will stay until he decides to let someone else ride her....
Sunday, May 30, 2010
Holy Shut Batman!
Sent from my Verizon Wireless Phone
Friday, May 21, 2010
Tuesday, May 11, 2010
Sunday, May 2, 2010
This Orbea Ordu with full Di2 was shipped to us in a hard case from a shop in PA, if I remember right. When I pulled it out of the box the track end was severely damaged and needed some bending back (luckily it wasn't crabon). The Ordu was one of two bikes that were boxed and shipped from the same shop. Unfortunately, the Ordu was in the best shape.
I didn't take pictures of the second bike because it would have been super hard to tell what I was trying to show through pictures. The bike showed up with Zipp wheels with an aluminum braking surface but had crabon brake pads. Not a huge deal but the pads had worn down so far that the wing on the bottom of the brake shoe had begun to wear into the crabon just below the braking surface. The braking surface was so worn it was concave and had begun to separate from the rest of the wheel. To top all of this off, the bike came with 10 speed bar end shifters and a 9 speed cassette.
Now I wouldn't have been too surprised for a bike to show up in this condition, it happens all the time. What I was surprised at is the fact that when I called the guy to give him the bad news he informed me, with the use of expletives, that the shop that it came from was supposed to have checked everything before boxing. These are some pretty hard things to miss.
The first thing every descent wrench does when a bike is in their stand is to check the gears, more out of habit than any other reason. With the first shift it was obvious something was wrong. It would have taken no more than 10 minutes to determine that this bike was no good and to delve in with a bit more detail and find the pads.
The more bikes that get shipped to our shop, the more convinced I am that most shops pretty much suck. With this realization comes the obvious backlash, if most other shops suck then that is probably why a lot of customers don't trust us...
I might have to start being less cynical.
Saturday, May 1, 2010
Monday, April 26, 2010
As you all know, next month is bike month, for my shop I'm terming it total domination month.We're gonna do big promotions, 24 hour turn around, parties, the like. This sounds like a good idea from a money stand point, but my sanity may suffer, heavily. Luckily, I'm feeling very captilistic today. I really wish that were a word.
This is about two weeks after I explored every option possible to not have to work 12 hours a day. Including, but not limited to, raising prices, hiring a new mechanic, hiring a service writer, purchasing a purple monkey to do all bike cleaning, purchasing a purple monkey and dressing him up as myself to, well you know, do my job. After all that, I'm not sure why I want to promote insanity, but it just feels right. I'm sure I'll have plenty of pics for everyone...
Saturday, April 24, 2010
As you should know the Ironman is on its way to St. George, so the Spectrum thought it would be a good idea to cover the story in a view of the local business and how it has effected them. Good idea? Yes. Well done? No.
First up, the story was incoherent, uninteresting and just a pile of shit. Worst of all, they dragged my sorry mug into be their mascot.
They should have done a story including some local Ironman racer deusch and tied it into local interests. Why? Because that would have been interesting.
This paper is fucked.... Enjoy a laugh at my misquoted sorry ass.
Sunday, April 11, 2010
I guess I know what I'll be doing at some point this week...
Saturday, April 10, 2010
Tuesday, March 30, 2010
The latest obstacle, hill, wall that I am currently beating my head against as Service Manager, is dealing with rentals. We hadn't done rentals in years due to the difficulty of turning a profit when the bikes were getting trashed. So going into things for a second round after about three years, we were sure we would have to charge people for damage that occurred while the bike was in their position.
I rented a bike to a college kid, who cried over the price of the rental, but signed his name and verbally confirmed that he understood that any damage that the bicycle sustained while he had it would be charged to him. He left. He was at least happy that he was going to be able to ride a bike instead of hang out in a hotel room for two days.
I had bad feelings about this kid from the beginning, I knew the bike was gonna get fucked, and not in that pleasant, pretending to make love kind of way...
So he came back after two days. Let me add before proceeding any further, that this bike had been rented only once before he took it, meaning it was as good as new. No scratches, no dents, no monkey business, just a perfectly running/looking bike. I walked out front (where our check-in stand is) to check the rental back in. I took one look at the bike and knew things were not going to be pleasant.
He said the bike had worked perfectly and he hadn't had any issues.
The seat was ripped and heavily worn on both sides, both cranks were rubbed completely down to silver. The fork lowers were rubbed down to gray underneath the nice, thick plastic coating. The right stanchion was scratched. The down tube, right in front of the shock had a scratch from one side to the next. The top tube had freckles and two chips that were to the metal. Should I continue?
In the moment, I knew two things. A) this bike was fucked. B) this shithead was going to fight every penny that I tried to charge him. I started out by pointing out everything on the frame and told him a price. Then proceeded to act shocked when I noticed the fork, again, and showed him the scratches and how bad the bike was. His dumb ass friend kept telling me how they had tried to make sure the bikes were secure in the trailer they were using for transport and they hadn't quite been prepared for the rough roads. What the fuck do I care?
I knew that if I tried to get a legitimate amount of cash for the damage he wasn't going to have it. I let him off easy. He fumed from the point of me checking the first scratch until he paid and left.
A word to the wise, when you sign a contract stating that you will pay for any damage that occurs while an object is in your possession don't put it in a trailer and then rally down dirt roads. Chances are you're gonna end up getting fucked.
Every Thursday between 11 am and 2 pm, the Brown Santa would arrive to deliver his goodies. His goodies were always bright, shiny and metal (or crabon). And they always had to do with bikes. Thursday was the day that your blue Chris King headset would arrive. That's right. The one you ordered on Monday just so you could get a gift on Thursday. And you know it always made you feel better. Thursday was the day.
Thursday was the day for our shop. I'm sure the day was different for everyone, but there was always a day. The day was more dictated by the shop's location than for any other reason.
Brown Santa never resided in the North Pole, although where he lives could be described as the Polar North. From his hole in the Twin Cities area, he would bring his goodies to all good and all bad bike wrenches. He's just loving that way, no discrimination based on a performance rating that was an arbitrary moral standard. Nope, he just delivered.
Well, Brown Santa still comes. He still hails from the Polar North but he is confused on which side of the big hump he wants to live and now has a balmy vacation home in SLC. So that one day that he would bring gifts has turned into two. And the planning is all off. Unless you spend the time to research which home he is sending you parts from, you have no idea when your goodies will show up.
I'm not complaining too much, his service is still stellar, but the excitement is kind of gone. You know what I mean?
Saturday, March 27, 2010
Wednesday, March 24, 2010
Tuesday, March 23, 2010
Yes, when you drag a bike behind a truck for several miles damage to the bike may ensue. Especially if just the front wheel is bouncing, rubbing and grinding all the way down a dirt road.
What you are looking at was once a nice wheel. Salsa Delgado Race laced to a Chris King hub. The hub survived and wheel be rebuilt...
Tuesday, March 16, 2010
Not literally, I wrench on bikes.
I’m blue collar, I don’t make a lot of money and there is little respect for what I do.
But I love what I do.
It’s days like today that are part of a reoccurring epiphany in my life. I have consistently taken less money so that I can have a job that I enjoy. It is my plan to be a starving journalist and wrench for the rest of my life. And that’s it. I do what I am and it makes me happy.
I came to work today knowing I would be the only one here. I got things going and grabbed a bike for service. And that’s when it hit me like a pedal wrench upside the head, that I love working on bikes. There is something magical about trueing a wheel, rebalancing the tension without thinking about it. To be able to complete a tune-up while taking phone calls, helping customers and eating lunch (yes, I consume a lot of grease), because I’ve done it so many times. It hit me.
I also love bikes. They are simple, efficient, perfect. In our fast changing world there are few things that exist that haven’t changed. The bicycle is one. Sure it has been refined, we use carbon now, but frankly it is the same safety bike that has been around for over a century. The concepts and principles are the same. It is a constant.
There exists this link between me and the bicycle whether it’s riding up mountain singletrack while the sun breaks through grey sky to backlit yellow leaves in 65 degrees or taking a bike and making it work with grease on my hands, I love every minute.
That’s life inspired.
That’s my revolution.
Thursday, March 11, 2010
Wednesday, March 10, 2010
Now, this may not be what would seem to be an appropriate post, and I didn't take any photos out of respect...
The headset on this bike was fucked! I could barely turn the damn thing. Not only was it way too tight but the grease had completely solidified. This bike hadn't been ridden in about two years which explains the hard grease. I guess more than anything I was surprised to find such a fucked up headset on such a beautiful specimen of cycling history.
I took the time, more for the bike than the customer, to do everything possible to resurrect this headset. I hope it never seizes again.
Friday, March 5, 2010
The inspiration for this blog was a Santa Cruz Blur LT. The repair started with a fork service. I dropped the lowers on the 32 Vanilla only to find the stanchions in dire straits. The fork had been void of oil for so long that the bushings had left a complete impression on the stanchions, down to the grooves which could be seen on the uppers. The chain read so far past 1% that it could easily have been the worst chain ever. The rear brake was having issues, upon purging the master cylinder, the only thing that came out was a pure black sludge. Both derailleurs had more play than, well you get the point.
This Santa Pooz was on the same ticket as the FSR XC featured a couple of posts ago. The fork on the FSR was salvageable, but the custy chose not to service it. Even after knowing that his Vanilla was fucked and he wouldn't be spending the money on it.
The point is, people abuse bikes. Then, in turn, they abuse bike techs. As bike wrenches we are expected to take a high performance object that is totally fucked and return it to its perfect, new condition. It's usually the custy who does not wish to pay who has the highest expectations.
For all you techs out there, this blog is for you. It is a forum to rag, reem, poke fun of, rant, relieve anger, destroy all expectations and basically get even with these people.
This is about us. If you have something to share, would like to post regularly, shoot me an email jlukasbrink(at)gmail(dot)com.
First up, a hub. The way that I understand these work is that you need to have bearings. The custy came in with this one thinking that the bearings were loose. Upon further inspection, there were no bearings, period. What you can see in the picture is the inner race sitting inside the freehub body. The outer race is still there, but there is no sign of the bearings or seals...
Oh my, a broken waterbottle cage. No big deal. Look closer, the boss is gone...
I'm pretty sure a fork needs oil to function. This fork's problem is that the oil is no longer inside the fork.
Magura brakes, what more can I say?
Wednesday, March 3, 2010
You guessed it. That's moon dust caked on with a little bit, or maybe a lot of wax based lube. I was quite surprised to find that the drivetrain wasn't completely worn out.
No, that's not the wax based lube leaking down the fork, it's fork oil. The crazy thing is that this bike wasn't near as bad as the one that inspired the making of this blog. That bike started out with a fork service, but when I got the lowers off the stanchions were gone, the bushings were toast and there was mud inside. After informing the customer about the condition of his fork and the logic of fixing or not fixing, he still didn't want to service this one, which was salvageable.